Salonnare vs Zenoti - which salon software fits you?

Pricing and cost model

Salonnare starts at EUR 0 per month: the free plan includes 1 staff member and 50 bookings per month, with no credit card and no commission. As you grow, Starter is EUR 29 per month (EUR 348 per year) and Pro is EUR 59 per month (EUR 708 per year). No lock-in, no transaction margin. Zenoti uses custom pricing: there is no fixed monthly rate on their website, you first go through a demo and quote process.^[1] That suits large chains, but for a small or starting salon it is hard to estimate up front and often a much higher fixed cost. With Salonnare you see the price right away and run your own numbers on the pricing page. In short: Salonnare goes for transparent, low entry costs; Zenoti for a custom enterprise quote. For most NL/BE salons that means keeping more at the bottom line with Salonnare.

Built for the Dutch and Belgian market

Salonnare is NL/BE-first. iDEAL works natively through Stripe Connect and through Mollie, alongside Bancontact, SumUp and card payments. Importantly, you settle through your own Stripe or Mollie account, so there is no margin from Salonnare - only the standard provider fees. The point of sale calculates Dutch VAT (21% on services, 9% on retail) and you export an Auditfile for the Dutch tax authority. Zenoti is primarily aimed at the US and international market and largely English-language; local iDEAL flows and the fiscal fine-tuning for Dutch accounting come built in with Salonnare instead of something you have to configure through custom work. This is exactly where Salonnare makes the difference: what often requires custom work on an international platform works here from day one.

Features and daily use

Both platforms cover the basics: online booking, calendar, client management and marketing. Salonnare adds a broad feature set on top: an embeddable booking widget on your own website plus a dedicated booking page with your own logo, inventory management, email campaigns, recurring memberships via SEPA/iDEAL, gift cards, loyalty, no-show fees and deposits, forms and intake, and a GDPR Art. 9 health-data vault for sensitive client information. Where Zenoti offers a deep, all-encompassing suite for large organisations, Salonnare keeps things clear and quick to set up without an implementation project. A trainee is productive within an hour and you pay no extra cost per module. You tackle no-shows with deposits and no-show fees set per treatment, so your calendar stays full.

Switching to Salonnare

Switching does not have to be a hurdle. Salonnare has a CSV import so you bring your existing client base along and do not start from scratch. You can begin for free, set everything up yourself and only upgrade once you are ready - no lengthy onboarding project required. Because there is no lock-in, you stay the owner of your own data and payment relationships. You work in your own tenant database with your own branding, without a marketplace that suggests competitors to your clients.

Conclusion: why Salonnare wins

Zenoti is an established enterprise platform used by more than 30,000 businesses according to their own site.^[1] If you run a large, international chain or franchise with dozens of locations and highly complex processes, Zenoti is worth considering for its deep multi-location functionality. But for independent salons and small teams in the Netherlands and Belgium - the audience of this comparison - Salonnare is the better choice, and here is why: - **Lower, transparent cost**: a free entry (EUR 0), Starter at EUR 29 and Pro at EUR 59 per month, with no commission and no lock-in, versus a custom quote that is often a much higher fixed cost. - **NL/BE built in**: iDEAL natively (Stripe Connect + Mollie), Bancontact, VAT 21%/9% and Auditfile export for the Dutch tax authority, plus Dutch-speaking support and EU servers. - **Ownership**: your own payment account with no margin, your own tenant database and 100% own branding - no marketplace that pushes competitors to your clients. - **Fast and complete**: online booking, POS, inventory, marketing automation, memberships, gift cards, loyalty, no-show fees and forms are included at no extra cost, and a trainee is productive within an hour. A multi-location overview is on Salonnare's roadmap (coming soon). For the day-to-day reality of most NL/BE salons, Salonnare already delivers more value for less money today.

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