Salonnare vs Kitomba - which salon software fits your salon?

Pricing and cost model

Salonnare uses transparent flat pricing in euros: a free plan at EUR 0 per month (1 staff member, 50 bookings per month), Starter at EUR 29 per month (EUR 348 per year) and Pro at EUR 59 per month (EUR 708 per year). No credit card needed to start on Free, no commission on your revenue and no lock-in. You can find all the details on the pricing page. Kitomba works on a subscription model. The exact rates are not listed openly on a simple pricing page and are determined indicatively through a quote or contact^[1]. That makes a direct one-to-one price comparison hard to draw. With Salonnare you know exactly what you pay up front and you can start for free without a sales call: for small salons and starters that is a clear advantage.

Built for the Netherlands and Belgium

This is the biggest difference. Salonnare is NL/BE-first. The interface, emails and support are fully in Dutch (and also available in EN, DE, FR and ES). Payments run through your own Stripe or Mollie account with iDEAL natively supported, plus Bancontact, SumUp and card payments. Salonnare takes no margin on transactions: you only pay the standard provider fees. The point of sale calculates the correct Dutch VAT rates (21% on services, 9% on retail) and produces an Auditfile export for the Dutch tax authority. Kitomba is primarily aimed at the New Zealand and Australian markets and is English-language; iDEAL, Bancontact and Dutch VAT/Auditfile logic are not part of the core of such an ANZ product. For a salon here that means less manual bookkeeping work and fewer hurdles at checkout.

Features and ease of use

Both packages cover the salon basics: calendar, online booking, client management and point of sale. Salonnare adds a broad set on top at no extra cost: inventory management, email marketing and campaigns, recurring memberships via SEPA/iDEAL, gift cards, loyalty, no-show fees and deposits, forms and intake, and a GDPR Art. 9 health-data vault for sensitive health information. See the full overview on the features page. Online booking works through a widget you paste into your own website plus a dedicated booking page with 100% your own logo and branding. You keep your own tenant database and stay the data owner; there is no marketplace pushing competitors to your clients. The modern interface keeps onboarding short: new staff and interns are typically productive within an hour.

Switching to Salonnare

Migrating does not have to be a hurdle. Salonnare offers a CSV import so you can transfer your existing client base. Because there is no lock-in and you use your own payment account, you stay the owner of your data and your relationship with your payment provider. Want to try first? With the free plan you start without a credit card and without obligations. Only when your salon grows do you move up to Starter or Pro.

Conclusion: why Salonnare wins

Kitomba has been around for years and has a large, experienced customer base in New Zealand and Australia. If you are in that region and want a seasoned local player with support in your own time zone, Kitomba is worth considering. For salons in the Netherlands and Belgium, though, Salonnare wins on the points that matter day to day: a free entry point and low flat pricing (EUR 29 / EUR 59) with no commission or lock-in, native iDEAL and Bancontact, and a point of sale that calculates Dutch VAT and exports an Auditfile for the tax authority. Add to that Dutch-language support, EU servers under the GDPR, 100% own branding with data ownership, and a complete package (online booking, POS, inventory, marketing automation, memberships, gift cards, loyalty, deposits, forms) at no extra cost. For the target audience here, that makes Salonnare the better choice.

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