Migrating from Salonized in 2026: when it is smart and when it is not

When NOT to leave Salonized

An honest list. Stay with Salonized if: **your team uses the interface fluently**. Switching tools costs one to two weeks of friction per staff member; if your POS is handled by five people of mixed technical comfort, the switching cost is high. **You run serious memberships.** Salonized has recurring SEPA billing wired in cleanly; moving that data to a new system means clients have to re-authorise their mandates - realistically a 10-20% drop in active memberships. **You are happy with the price.** Salonized starts at €30/month - not cheap, but for salons with 3+ staff you are typically already on a Pro tier that covers every feature; switching purely to save money is rarely worth the cost. **You have more than 5 years of history in the system.** Client files with 5+ years of notes, treatment history and consent logs are hard to move in full - some fields simply do not export. If that history is your crown jewel, stay put.

When it DOES make sense to switch

Concrete situations where a move pays off. **You want to trial software alongside your current stack.** Salonized has no free tier, so running in parallel (standard practice during tool switches) means paying from day one. Salonnare Free (€0, 1 staff member, 50 bookings/month) lets you trial risk-free. **You serve a multilingual client base.** Salonized support and UI are primarily NL/EN. If you have German, French or Spanish clients or staff, Salonnare (5 languages natively) or an international platform is a better fit. **You want to connect your own Stripe or Mollie.** Salonnare supports full OAuth connection to your own Stripe or Mollie account so iDEAL and card payments land directly in your bank account, with no platform markup. Salonized runs its own payment stack; it works well, but you cannot negotiate your processing fees yourself. **You find the Salonized UI dated.** This is subjective, but the Salonized interface has not been fundamentally rebuilt since 2019. If design quality is part of your brand (high-end market, younger staff), modern software UX can matter. **The Salonized price hurts as a solo starter.** A sole trader with 20 bookings a month already pays €30+/month on Salonized; on Salonnare Free that is €0. For starters this is often the difference between surviving the first year and not.

Feature-parity check

For the actual decision: which features disappear and which are covered. Online booking: both have a 24/7 widget + embed. POS with 21%/9% VAT split: both native. iDEAL + your own Mollie/Stripe: Salonized limits the own-Stripe connection, Salonnare supports full OAuth. Multi-location: Salonized is on a higher tier (~€75/mo), Salonnare ships it in the Pro plan (€59). Memberships + SEPA: Salonized is more mature, Salonnare has it (Pro) but is younger. Loyalty / points: both. Booth rental / Stripe Connect: Salonized limited, Salonnare native. Multilingual client communication: Salonized NL/EN, Salonnare NL/EN/DE/FR/ES. Google reviews automation: both. Reporting: Salonized is very deep (a real advantage for data-driven salons), Salonnare is solid but less deep. Integrations (Moneybird - Dutch accounting software, Exact): Salonized has had them longer, Salonnare rolled out more in 2026. Bottom line: for solo and small salons Salonnare covers everything; for chains with 5+ locations where memberships are the core revenue stream, the Salonized depth is noticeable.

Exporting data from Salonized: do it on a quiet day

Log into your Salonized dashboard. Go to **Settings → Export**. Available exports: clients (including notes, tags, birthdays), services + prices, staff, inventory, appointment history (12 months by default), and gift card balances. For older appointment data, raise a support ticket; they can usually send a ZIP going back up to 5 years within 3-5 business days. Critical things NOT to forget: **Membership data.** Salonized exports active memberships with price and SEPA mandate reference, but NOT the full payment transaction history. Before the export, make a note of: how long each membership client has been active, how often they have paid, and whether their SEPA mandate is still valid.**GDPR consent logs.** Every client has a marketing consent timestamp - it comes through in the CSV, but make sure you carry the `marketing_consent_at` column across to the new system. Without that field you have to re-ask clients for consent, which leads to painful drop-off. **Reviews.** Google reviews live with Google (not Salonized), so they follow you to your new booking system as long as your GBP stays unchanged. Salonized internal reviews (if you use them) stay there.

Migrating to Salonnare (or another alternative): the 8 steps

Step 1: create a free Salonnare account via /free. Step 2: CSV import of clients - Salonnare recognises Salonized column names, mapping takes roughly 15 minutes. Step 3: rebuild services + prices manually; a good moment to clean up your menu. Step 4: create staff, transfer schedules. Step 5: connect Mollie or Stripe via Settings → Payments. Step 6: set up memberships one by one - clients receive an email ("Your membership has moved to our new system, click here to re-authorise your SEPA mandate"). Expect 10-20% drop-off; so communicate the reason (not "we are cheaper" but "better platform, same service"). Step 7: update the widget on your site + Google Business + Instagram. Step 8: leave Salonized running for 30 days in parallel for historical lookups. Salonized is month-to-month cancellable via Settings → Subscription → Cancel. Realistic time budget: 6-10 hours of active work spread across a working week. The biggest time sink is rebuilding memberships by hand - if you have more than 50 active memberships, block out a full day for that.

Transition risks and how to mitigate them

Being honest: a Salonized-to-elsewhere switch has risks that a Treatwell or Fresha switch does not. **Membership attrition**: 10-20% drop-off is normal. Mitigation: send a heads-up email up front, offer a small discount for quick re-authorisation ("10% off your first month if you re-confirm within 7 days"), and make sure the new flow is equally intuitive. **Accounting continuity**: the Salonized export to Moneybird or Exact is already set up. With new software that connection has to be rebuilt. Salonnare has a native Moneybird integration; before you switch, check whether your accounting stack is supported. **Client familiarity**: regular clients recognise your Salonized widget on your site; after a switch the site looks "different" which sometimes generates support tickets ("is your site broken?"). Pre-empt this with a simple banner on your site: "Our booking system has been upgraded." **Outstanding gift cards**: export gift card balances and import them as client credits in Salonnare. Send a personalised email confirming the balance. **Reviews on the Salonized internal system**: if you use the Salonized reviews module (not GBP), those disappear. Switch first to Google Business review requests (Salonnare does this natively) before you cancel, so your review volume does not collapse during the transition.

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