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Marble salon vanity with hair-care products, a round mirror and a phone
03 / CLIENT CRM

Client CRM & client cards

Complete client profile with history, colour formulas, photos, allergy alerts and automatic segments.

01 / CLIENT CARD

One client card with everything you need

Visit history, colour formulas, preferred staff, birthday, total spent — all neatly tabbed. Open the card at the front desk and you know who is in front of you at a glance.

  • Tabs for history, formulas, allergies and notes
  • Store colour formulas with dosage and developer
  • Visit history with service, staff and price
  • Preferred name separate from legal name
One client card with everything you need
02 / ALLERGY ALERTS

Allergies you cannot miss

Allergies, medication and skin conditions (PPD, latex, pregnancy) are recorded in a separate, consent-gated tab inside the health vault. Only authorised staff see the details, and every view is logged.

  • Health info in a consent-gated tab of the health vault
  • Access restricted to authorised staff (role-based)
  • Encrypted storage for special health data (GDPR art. 9)
  • Access log of who read what and when
Allergy warning
PPD allergy - use a PPD-free colour line. Patch test confirmed 12 March.
Allergy - Critical
Expires 12 Mar 2027
2 attachments
Consent granted 14 May 2026
Source: Front-desk form
Access log
Lisa (Staff) opened noteToday 14:32
Sarah (Staff) opened noteToday 09:15
Sarah (Staff) opened note12 May 16:48
Always visible
Cannot be scrolled away
Pulse at start
Staff member is alerted
AES-256-GCM
Encrypted vault per salon
Who read when
Complete audit trail
03 / SEGMENTS

Automatic segments instead of manual lists

Loyal regulars, lapsed clients, no-show risk, high spenders — Salonnare segments by itself based on visit behaviour. Send a campaign to these clients or a VIP offer to your top ten in two clicks.

  • Smart labels based on visit frequency and revenue
  • Tune the thresholds of the smart segments yourself
  • Jump straight into a campaign in reminders
  • Loyalty points clients redeem as a discount at checkout
Anna Visser
anna@visser.com
LapsedLapsed
Sophie de Vries
sophie@devries.com
Loyal
Lara Berg
lara@berg.com
LapsedLapsed
Marieke Kok
marieke@kok.com
High spender
Segment rulesAuto-generated from visit behaviour
Last visit > 60 days ago
Has email address
Min. spend € 250
2clients match
Loyalty points
420 points
Gift voucher at 500 points
Sent automatically
Send campaign to these clients
GDPR-proofEncrypted health data
∞ historyEvery visit kept on file
Auto-segmentsNo more manual lists
One cardA single source per client

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